Returns & Exchanges
At Minimax, we want your home to be perfect, which is why we offer a 30-day hassle-free return policy on all our furniture and decor items. If you are not completely satisfied with your purchase, we are here to help you find the right piece or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully repackage the items in their original boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Schedule a Pickup
For large furniture items, our logistics team will contact you to arrange a convenient home collection, while smaller decor pieces can be dropped off at any authorized shipping point.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.