Frequently Asked Questions
Everything you need to know about upgrading your living space with Minimax.
What is the standard shipping timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, for select large furniture items, we offer a premium white-glove service that includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your wood products sustainably sourced?
At Minimax, we prioritize the planet. All our wooden furniture is crafted using FSC-certified timber or reclaimed wood to ensure environmental responsibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm or Klarna for larger purchases.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our logistics partner's portal for real-time updates.